University Stores Safety Measures

University Stores is following CDC and State of Georgia guidelines to minimize risk to our customers and employees. As always, we are committed to maintaining the safety of our students, faculty and staff. 

  • We're open! Click here for our Back-to-School hours.

    Safety Measures

    Some in-store operational changes that we have made include:

    • Limiting the number of customers shopping at one time based on federal and state guidelines
    • Trying on clothing is not allowed, and all apparel sales are final
    • All customer-facing employees are required to wear a face covering
    • Our staff is cleaning the space throughout the day, with an increased focus on high-touch surfaces like shopping baskets and cashier counters
    • Contactless payment options are available
    • Plexiglass partitions are installed at all cashier stations
    • Visual social distancing reminders are posted throughout the store
    • Additional hand sanitizing stations have been installed
  • Kennesaw Campus
    Monday – Friday | 8:00 AM – 4:00 PM
    Marietta Campus
    Closed

    Safety Measures

    Some operational changes that we have made include:

    • Limiting the number of customers shopping at one time based on federal and state guidelines
    • All customer-facing employees are required to wear a face covering
    • Our staff is cleaning the space throughout the day, with an increased focus on high-touch surfaces
    • Contactless payment options are available
    • Plexiglass partitions are installed at all cashier stations
    • Visual social distancing reminders are posted throughout the store
  • The postal side of Talon Express at the Kennesaw Student Center is open Monday – Friday from 8:00 AM to 3:00 PM.

    Safety Measures

    Some operational changes we have made include:

    • Limiting the number of customers at one time based on federal and state guidelines
    • All customer-facing employees are required to wear a face covering
    • Our staff is cleaning the postal lockers throughout the day
    • Contactless payment options are available
    • Visual social distancing reminders are posted throughout the store

     

    • For residents who are part of early Move-In, mail and packages are available for pick up between 9:00 AM and 3:00 PM, Monday through Friday at Talon Express on the Kennesaw Campus and at Facilities and Central Receiving at 613 Chamblee Way the Marietta Campus. If you have special requests or circumstances, please call 470-578-3194.

    • Campus Postal Services has resumed the delivery of mail/parcels to the offices on campus. If a building or office is closed at the time of attempted delivery, mail and packages will be held, and delivery will be attempted again at a later date. If you have questions or would like to arrange for a special delivery, please call 470-578-3194.

     

Frequently Asked Questions

  • Yes! You can order online and choose to have your items shipped or pick them up. For a limited time, we are offering free, regular ground UPS shipping (some exclusions apply) on orders placed through our website, so order today!
     
    If you are using financial aid, you must purchase your textbooks in-store. Remember, you must have your Talon Card (KSU ID) to make Financial Aid purchases in-store and to pick up online orders. 

    If you have questions about online orders, please contact us at onlineorders@kennesaw.edu.

  • The last day for Fall 2020 textbook refunds in August 29, 2020. To mail your return for a refund, the package must be post-marked by this date.

    1. Ship with package tracking (UPS, FedEx, etc.) and pack books as to avoid damage.
    2. Include your original or a legible copy of your receipt, your name and contact information (phone and email).
    3. Ship to:      
      Kennesaw State University
      University Stores ATTN: Textbook Refund
      1200 Chastain Rd., Suite 208
      Kennesaw, GA 30144
  • Please email us at books@kennesaw.edu and provide as much information about the item you want to purchase as possible. We will make every effort to accommodate your request and will respond to let you know if we can provide an option for you.

  • Yes. For official information regarding commencement, please click here. University Stores understands that many graduates may still want to purchase their regalia, class rings, alumni merchandise, etc. regardless of when the ceremony takes place. Shop in-store or online.

Updated August 3, 2020

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